A solar installation company based in Truro has been expelled from a provincial industry association following complaints from customers who have not received the services they paid for. Sun Kissed Energy is no longer part of Solar Nova Scotia, as confirmed by Dave Brushett, the chair of the board of the non-profit organization. While the reasons for the expulsion were not disclosed, Solar Nova Scotia expressed awareness of the situation and stated their willingness to support those affected.
One customer, Debbie Merritt, entered into a contract with Sun Kissed Energy for a solar installation at her residence in Salmon River, N.S., paying the full amount of around $31,000 upfront in September. However, six months later, with no progress on the installation, Merritt is seeking a refund after discovering that the company has laid off employees and sold off company vehicles.
CEO Mark Shelley explained that Sun Kissed Energy is undergoing a restructuring phase, with sales declining due to changes in a federal program that supported energy efficiency upgrades. The company faced financial challenges leading to staff layoffs, vehicle auctions, and office closures. Despite these setbacks, Shelley assured customers that they are working to complete pending installations and resolve outstanding issues.
Several former employees estimated that the company’s debt exceeds $8 million. Additionally, legal actions have been taken against Sun Kissed Energy, with claims of unpaid invoices filed by suppliers and vendors. Efforts to address the situation have been met with challenges, including pending lawsuits and financial obligations.
Concerned customers like Marc DeCarufel have faced uncertainties, with looming deadlines for loan repayments and unfinished projects. The impact of Sun Kissed Energy’s financial struggles has extended to financing partners, leading to the termination of their collaboration with the company.
As investigations and legal proceedings unfold, affected individuals are seeking resolutions to the disruptions caused by Sun Kissed Energy’s operational difficulties. The company’s reputation and financial standing remain under scrutiny as stakeholders navigate the aftermath of these developments.